Tenants

A home, not a transaction.

Habitat Lettings is instructed by landlords, but good property management depends on treating tenants fairly, communicating clearly and remembering that the property is their home.

We are the only lettings-only agency within the areas we serve. That means tenants deal with a team whose working day is centred on rented homes, applications, move-ins, inspections, maintenance and tenancy communication – not property sales.

FIND A PROPERTY

Before you apply

A property listing can tell you the rent, location and headline features. It cannot show whether the layout, surroundings and practical details genuinely suit you. Habitat Lettings normally requires an accompanied viewing before an application progresses.

Use the viewing to ask questions. Look at storage, heating, signs of damp, windows, doors, appliances, parking, outside space and exactly what is included. The team will also explain how the application and tenancy process works.

The application is considered properly

The external credit search is only one part of the assessment. Habitat Lettings reviews the overall application internally, including income, affordability, relevant banking conduct, references, Right to Rent information and any detail that needs further explanation.

The process is thorough because the home needs to suit the applicant and the landlord needs a sustainable tenancy. It is not designed to reduce a person to an automated score.

Fair treatment

Habitat Lettings will not apply a blanket exclusion simply because an applicant receives benefits or has children. Applications are considered using fair, relevant information about affordability and suitability for the property.

If you would like to keep a pet, explain the type, number and circumstances when enquiring or applying. The request must be considered properly, although not every pet will be suitable for every property.

Your assured periodic tenancy

Most private tenancies are now assured periodic tenancies. This means the tenancy continues on a rolling basis instead of ending automatically after six or twelve months.

It continues until you give the correct notice, you and the landlord agree to end it, or the landlord has a valid legal ground and follows the correct possession process.

Living in a managed property

Report repairs clearly and early. Allow reasonable access for agreed inspections, safety checks and repairs. Take reasonable care of the home, ventilate and heat it appropriately, keep the property secure and tell Habitat Lettings if your circumstances or household are changing.

In return, you should receive clear information, a suitable repair route and communication about what is happening.

When something becomes difficult

Tell Habitat Lettings early if you are worried about rent, a repair, a change in your household or another issue affecting the tenancy. Raising a problem early does not guarantee the answer you want, but it gives everyone a better chance of finding a workable response before the position becomes more serious.

Moving out

A tenant normally ends an assured periodic tenancy by giving two months’ notice in writing on the day the rent is due or the day before. You and the landlord can agree a shorter period in writing.

Before leaving, follow the checkout instructions, return all keys, remove belongings, clean the property to the required standard and provide any final meter readings or information requested.

Find your next property

Tenants – frequently asked questions

How do I find a property through Habitat Lettings?

Use the property search and register your requirements. Registration helps the team understand what you need but does not guarantee that a suitable property will immediately become available.

Do I need to view before applying?

Habitat Lettings normally requires an accompanied viewing so you can assess the property properly and both sides can ask questions before an application begins.

Will I be considered if I receive benefits or have children?

Yes. Habitat Lettings does not apply a blanket exclusion for those reasons. The application is considered fairly using relevant affordability and suitability information.

Can I apply with a pet?

Yes. Explain the pet when enquiring or applying. The request must be considered properly, but the decision will depend on the property and circumstances.

How long does my tenancy last?

An assured periodic tenancy continues on a rolling basis until you give the correct notice, an end date is agreed or the landlord obtains possession using a valid legal ground and process.

Who do I contact after moving in?

If Habitat Lettings manages the property, use the contact and repair routes provided in your move-in information.

What fees can I be charged?

The dedicated Tenant Fees page lists the payments that may lawfully apply. Habitat Lettings does not charge prohibited administration or referencing fees for an assured periodic tenancy.

How does Habitat Lettings treat tenants?

The team aims to listen, communicate clearly, explain responsibilities and manage the home properly. Fair treatment does not mean every request is automatically agreed; it means the issue is considered and the reason is explained.

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